SGS, the world’s leading testing, inspection and certification company, has published a Consumer Compact article looking at the problem of high return rates in e-commerce and considers the benefits of taking an AI-enabled approach to website data improvements.

The US National Retail Federation estimates return costs of USD 166 million for every USD 1 billion in sales. In 2021, US businesses were estimated to have lost USD 761 billion in lost sales. What can retailers do to improve customer satisfaction, reduce return rates, increase conversion rates and ensure regulatory compliance?

SGS’s Consumer Compact article looks at the issues surrounding low conversion rates and high return rates. It urges a rethink in the way online retailers operate – from the perspective of the customer – and the benefits of taking an AI-enabled approach to finding bad product data.

Read the original Consumer Compact article, ‘Turning Browsers into Satisfied Online Shoppers’.

SGS Solution

Truum™ is an AI-enabled autonomous scanning tool that reviews online catalogs and automatically identifies product pages at risk of creating bad data points. It reduces the need for retailers to manually check each product page for missing, incoherent or erroneous data, allowing them more time to focus on their customers.

Truum™ helps retailers provide more accurate and informative product data to ensure regulatory compliance, higher conversion rates, reduced return rates and higher customer satisfaction levels.

Learn more about Truum™.

Subscribe here to receive SGS Consumer Compact direct to your inbox.

For more information, please contact: 

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Website: www.truum.com

LinkedIn: sgs-consumer-goods-&-retail

About SGS

We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 96,000 employees operate a network of 2,700 offices and laboratories, working together to enable a better, safer and more interconnected world.

Royal Orchid & Regenta Hotels Limited (ROHL), the fastest-growing Indian hospitality chain on the back of a regional expansion and brand diversification of the Regenta by Royal Orchid brand across India, ROHL is offering two exciting stay and food & beverage offers for travellers.

The hotel chain has rolled out the ‘book now stay later’ package. The newly launched packages will offer a 50% discount across the hotel’s existing portfolio. Guests can book any participating hotels across India and get up to 50% discount on rooms and 5050 points on the Wanderlust Loyalty Program. The booking period for this package is until 31^st January 2023 while the stay period is until 30^th June 2023. Terms and conditions apply.  

Guests can also enjoy a 50% discount on the bill for food and beverages at any of the participating restaurants across India. The package is valid for a maximum group of six adults until 31^st January 2023. Terms and conditions apply.  

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About Royal Orchid Hotels & Regenta Hotels:  

Royal Orchid & Regenta Hotels is one of India's fastest-growing hospitality brands, managing a portfolio of 75+ hotels across 48+ locations in India. The properties showcase a soul that reflects India’s distinctly warm hospitality. Founded in 2001 by industry veteran Mr Chander K Baljee who currently serves as Chairman & Managing Director, Royal Orchid Hotels Ltd. (ROHLTD) is a publicly listed company aiming to operate 100 hotels by 2023. The company serves business and leisure travellers who value comfort, great cuisine, and reliable value-for-money services. The modern and fully-equipped hotels, resorts, long-stay suites, and inns are what attract loyal repeat guests across metro cities, holiday destinations, pilgrimage sites and wildlife parks.

 To know more please log on to: https://www.royalorchidhotels.com/

According to Inkwood Research, the Global Activated Carbon Market is estimated to grow with a CAGR of 7.20% in terms of revenue during the forecasting years of 2023-2032.

“Browse 56 Market Data Tables and 41 Figures spread over 180 Pages, along with an in-depth TOC on the Global Activated Carbon Market Forecast 2023-2032.”

VIEW TABLE OF CONTENT LINK - https://inkwoodresearch.com/reports/activated-carbon-market/#table-of-contents

As a processed form of porous carbon, activated carbon is manufactured from organic materials possessing high carbon content, like coal, wood, and coconut shells. The activation procedure entails the carbonization of raw materials, followed by treating them with chemicals or oxygen.

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Increasing Demand for Water & Sewage Treatments Facilitates Market Growth

Although 70% of the Earth is covered with water, it is still a diminishing resource. Besides, the total usable freshwater supply for humans, as well as the ecosystem, is only 0.5%. Since the world population and their demands are continually rising, the need for water treatment and water purification is anticipated to depict growing trends. Activated carbon is a vital part of the water purification process; it removes contaminants like dyestuffs and color compounds, adsorbable organic halogens (AOX), non-biodegradable organic compounds (COD), chlorinated or halogenated organic compounds, and others.

Wood: Leading Raw Material

Wood-based activated carbon is essentially produced from designated kinds of sawdust and wood, either by phosphoric acid activation or steam. The majority of pores in this carbon type are in the mesopore and macropore regions, ideal for liquids and water decolorization. Moreover, wood-based carbon is mainly used in wastewater and surface water filters to effectively eliminate organic impurities and larger molecular structures, including Geosmin and MIB (2-Methylisboreneol).

Asia-Pacific to Lead & Dominate the Global Market by 2032

The Asia-Pacific activated carbon market is projected to observe rapid growth over the forecast years, owing to the rising demand for water treatment applications. Likewise, with significant industrialization in developing countries like China and India, activated carbon consumption across diverse applications, such as mercury control and air purification, is continually increasing.

The activated carbon market is consolidated among key enterprises and fragmented among native firms. Thus, the degree of industrial rivalry within the activated carbon market is anticipated to be high over the forecast period. Key companies in the market include Osaka Gas Chemicals, Cabot Corporation, Kuraray Corporation, etc.

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About Inkwood Research

Inkwood Research specializes in syndicated & customized research reports and consulting services. Market intelligence studies with relevant fact-based research are customized across industry verticals such as technology, automotive, chemicals, materials, healthcare, and energy, with an objective comprehension that acknowledges the business environments. Our geographical analysis comprises North & South America, CEE, CIS, the Middle East, Europe, Asia, and Africa.

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To improve the efficiency of talent acquisition process in order to lower the time to fill positions, improve selection ratio, enhance candidate experience and hiring manager satisfaction, and reduce costs.

Who we worked with:
We have closely worked with a global IT software giant that has a workforce of 2,40,000+, serving clients across 6 continents and 175+ cities. The company's primary objective is to harness cognitive computing, hyper-automation, robotics, cloud computing, and emerging technologies to help businesses adapt to the digital world.

How We Helped:
Helping the company identify improvement opportunities across the existing talent acquisition process Enabling the creation of a future-state vision for best-in-class practices Transform the client's business through the delivery of effective talent solutions.

Challenges
Improve efficiency, experience, and stakeholder satisfaction

With the massive shift to digital working came a wave of hiring for tech roles, making the battle for tech talent more intense. The company was witnessing high dropouts of candidates as were most organizations in this sector. The high dropouts led to a significant amount of repeat effort required to acquire the desired talent, thus resulting in longer time to fill and higher cost per hire.

In such a situation, it was crucial for the company to find a robust solution to attract and onboard best talent on time. The company already had a few ideas about existing gaps that needed attention. However, before moving forward, the company needed a deeper understanding of its current processes to identify other root causes of problems within its
operations, if any.

Solutions :-
Taggd studied the customer's business process and conducted a gap analysis to identify opportunities for improvement. Post which, the team designed a lean and scalable process map that was mutually agreed upon, keeping the future-state vision for best-in-class practices.

Hiring with a new strategic, scalable and robust recruitment engine across locations

• Sourcing Channel Integration across Employee Referral, Job Boards, Career Site and Vendors
• Dedicated central sourcing team to map and attract talent from multiple channels including earmarking institutions for hiring through campus, skill-based competition mapping, compensation benchmarking, pincode based mapping
• Onsite interview management and coordination at multiple locations
• Central team for documentation collection and offer management


Enhance experience for all with digitization
• Single query window was established for sharing information and seamless interaction between hiring managers and candidates throughout the hiring lifecycle
• Automated salary proposal and breakup for recruiter basis interview feedback and role
• Automated letter generation basis candidate acceptance
• Offer Letter Acceptance on the Candidate Portal
• Introduction of online feedback mechanism for both candidates and hiring managers

Real-time reporting powered by data dashboards for effective governance : -

Real-time insights across candidate funnel and service level agreements
Periodic reporting and governance

Future-Proofing with Intel :-
Regular talent and competitor mapping to provide market insights and updates to stakeholders

Talent pipelining through early strategic hiring discussion and forecasting followed by high-end networking and referencing for pool creation

About taggd -
Taggd is a digital recruitment platform that provides Ready-to-Hire talent to India Inc. Combining the power of human knowledge and data, Taggd has successfully fulfilled talent mandates of more than 100+ clients and ensured hiring managers' success for half a million jobs from over 14+ sectors. With a vision to fulfil 1 Million Jobs through our talent platform by 2025, we strive to connect people with people, people with companies, and people with opportunities. Just right. Every time.

Corporate Office :
A-10, Infocity - 1, Sector-34,
Gurugram, Haryana, India - 122001
Phone: 9650600718, Email: This email address is being protected from spambots. You need JavaScript enabled to view it.